Digital Products

• Refunds for digital products are very limited due to their nature. Once you download purchased content (such as images, PDFs, etc.), you waive your right to a refund unless you can demonstrate that the content is either broken or does not match the expectations outlined in the product description.
• If the content has been accidentally purchased twice, a refund can be issued for the duplicate purchase.
• Please be aware that transaction fees incurred through PayPal are not refunded, as they represent a loss to us. However, in cases of duplicate purchases, we may offer content of equivalent value instead of a refund to mitigate this loss, if you and the creator also agree with that.

Refund Process

• Refund requests must be submitted within 15 days of the order date. To request a refund, go to your order list and click on the “refund” button. We will review your request and respond as promptly as possible.