Refund Policy

At CartographyAssets.com, we understand that digital product purchases require careful consideration. Please review the following refund policy before making a purchase:

Digital Products

• Refunds for digital products are very limited due to their nature. Once you download purchased content (such as images, PDFs, etc.), you waive your right to a refund unless you can demonstrate that the content is either broken or does not match the expectations outlined in the product description.
• If the content has been accidentally purchased twice, a refund can be issued for the duplicate purchase.
• Please be aware that transaction fees incurred through PayPal are not refunded, as they represent a loss to us. However, in cases of duplicate purchases, we may offer content of equivalent value instead of a refund to mitigate this loss, if you and the creator also agree with that.

Refund Process

• Refund requests must be submitted within 15 days of the order date. To request a refund, go to your order list and click on the “refund” button. We will review your request and respond as promptly as possible.

Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us via the contact form or on Discord.