Support

Need help? Let’s get you started!

Our community is here to help!

We have an amazing community that is here to help! Running into some issues? Got a general question or can you just not find what you’re looking for? Let’s ask the community over at Discord!

Got a question for a creator?

Ask them! All creators have their own page, look for the button named “Question” on the right side of your screen and ask him/her your question. You can keep track of your questions via the “Inquiries” tab in “My Account”.

Regarding a specific order

If you need help in regards to a specific order you can make a support ticket directly from your account. Go to your order(s) and click on the little “Support” button on the right side of your order. This will allow you to make a support ticket and gives the creator all the information they need to help you out!